July 12th, 2025

A fresh layer. A smarter spread. Welcome to Crumpet.
🍽️ Built in Britain. Inspired by hospitality. Designed for modern venue teams.
We’re proud to unveil Crumpet — our most powerful release yet for FlowVenues Events. It's faster, sharper, and smarter, crafted to help busy teams do more with less. Crumpet brings a complete set of new features and interface upgrades that empower venues to streamline their operations, enhance internal coordination, and offer a truly connected experience for clients.
From the front desk to the kitchen to the accounts team, this version was built for you — the venue pros who make hospitality happen.
See what matters, instantly. Our reimagined dashboard surfaces key updates, upcoming events, and urgent actions — so your team can act faster and stay aligned.
Goodbye messy spreadsheets and guesswork. Crumpet introduces five intuitive event statuses to keep your pipeline organised and crystal clear, from lead to confirmed.
Filter, search, and navigate through all your events in one seamless view. Quickly jump between sites with one click and manage multiple venues effortlessly.
Create events in less than 30 seconds. Crumpet strips away friction so your team can focus on delivering amazing experiences — not filling out forms.
Track every guest, every booking, and every penny. Our purpose-built CRM helps you understand your customers and unlock repeat business with confidence.
All your event details, in one clear display. From tasks to documents, proposals to payments, Crumpet brings clarity and control to your workflow.
Build and share beautiful proposals in just a few clicks. Impress clients with speed, professionalism, and a seamless revision process.
Track deposits, split payments, and outstanding balances at a glance — whether payments were made online or offline.
Create and share Function Sheets, summaries, and staff briefs in seconds. Live links or printable copies — your choice.
All event chats, in one place. Chat with guests or privately with your team — no more digging through emails. Use templates, send files, and collaborate in real-time.
See your day, week, or month in a dynamic, filterable calendar. No more double bookings — just instant clarity.
Know what’s next. Crumpet introduces a prioritised task view so your team never misses a deadline or detail.
Say goodbye to WhatsApp chaos. Post internal notes, updates, and team questions directly into the event. Like. Comment. Align.
Track transactions, manage refunds, and control payouts — all from a clean, powerful dashboard.
Get a bird’s-eye view of your venue’s performance. Monitor bookings, revenue, and conversion rates with real-time dashboards and detailed reports.
Who changed what, when, and why? Stay fully informed with an automatic event audit trail that keeps your team in the loop.
Let guests inquire 24/7 through a branded portal. Every lead goes straight into your CRM — no more missed messages or lost opportunities.
A seamless digital experience for your clients: live proposals, real-time chat, payment links, and all event info in one beautiful interface. No downloads. No confusion.
Because hospitality deserves better tech — built for venues, not just events. Crumpet is part of our new release cycle where every version pays tribute to food, service, and the soul of this industry. It’s a nod to our roots — and to yours.
So whether you run a boutique hotel, a high-volume pub, or a fine-dining restaurant with private events… FlowVenues Events: Crumpet was made for you.
Over the next few days, we’ll be revealing in detail what’s inside Crumpet — feature by feature.
But if you can’t wait to see what’s cooking…
👉 Book your personalised demo now: https://flowvenues.com/events
🫶 Built in Britain. Beloved by venues.
Welcome to FlowVenues Crumpet.
Let’s make events flow.
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